A Study of Internal Organizational Factors affecting the Quality of Work Life of Personnel at the Division of Finance of the Chiang Rai Provincial Administrative Organization

Abstract

This research aimed to: (1) examine the level of internal organizational factors among personnel, (2) investigate the level of quality of work life among personnel, and (3) study the internal organizational factors that affect the quality of work life of personnel in the Treasury Division of the Chiang Rai Provincial Administrative Organization. The sample consisted of 63 personnel selected from the Treasury Division. The research instrument used was a questionnaire. Data analysis was conducted using mean, standard deviation, stepwise multiple regression analysis, and correlation analysis. The results showed that: (1) the overall level of internal organizational factors was high (Mean = 4.46, SD = 0.13)  (2) the overall level of quality of work life was also high (Mean = 4.48, SD = 0.13)  and (3) the internal organizational factors that significantly influenced the quality of work life at the 0.01 level were organizational structure, skills, shared values, and staff. These four factors had a statistically significant positive effect on the quality of work life among personnel in the organization.