Factors Affecting Organization Engagement: The Case Studies of Hostels and Small Hotels in Mueang District, Chiang Mai Province

Abstract

The objectives of the study “Factors Affecting Organization Engagement: The Case Studies of Hostels and Small Hotels in Mueang District, Chiang Mai Province” were: to analyzed the factors affecting organization engagement and to study the relationship between personal information with organization engagement moreover, this study aim to study about job change decision making. The researcher utilized questionnaires to 502 staffs of hostels and small Hotels in Mueang District, Chiang Mai Province. This research was carried out using a questionnaire as a tool for data collection. The statistics applied to analyze the data were the descriptive statistics as percentage, mean, and standard deviation. The statistics use to test the hypothesis were t-test and F-test, as well as use a multinomial logit model to analyze the job change decision.

The results of the study the factors affecting organization engagement show that job security is the most influential factors in affecting organization engagement, especially in the topic of stable positions in which 88 percent of employees agreed that it had an influential on organization engagement at a high level. The results of the study of organizational engagement level showed that employees have their organization engagement overall at a good level. They mostly agree with "accepting the organization's goals and corporate values" and "trying their best to maximize the benefits of the organization." The results of an analysis of differences in organizational engagement levels based on personal characteristics found that the differences of experience, married status, income and position of the employees affect organizational engagement differently at statistically. That are employees with divorce status have a higher level of organizational engagement than those with single status, and employees who have experience working with the organization for long time will have more levels of organizational engagement. The results of analysis of job change decisions in 1-2 years found that employees who have been older, less experience, undergraduate education, and including those who work in Restaurant position had a high chance of a job change decision.