Factors Affect the Farmers Payment on credit card debt of Bank for Agriculture and Agricultural Cooperatives, Mae Hong Son Province

Abstract

A Study of Factors Affecting customers’ payment of Farm Credit Card Debt for Bank for Agriculture and Agricultural Cooperatives in Mae Hong Son Province is aim to investigate the conditions of use and factors affecting farmers' credit card debt repayment, including problems and obstacles in repaying the customer's farm credit card debt. The sample group consisted of 370 customers from Bank for Agriculture and Agricultural Cooperatives in Mae Hong Son Province who held farmers credit cards. In 3 main groups, 6 were the sample group who repaid more than the specified period of more than 3 months. 75 peoples are from the group who repaid debt more than the specified period but not more than 3 months and a sample of 289 people who paid their debts within the specified time period. The questionnaire was used to conduct the data. We use percentage, mean and standard deviation for a statistical analysis.

The results showed that Factors affecting the repayment of farmers credit card debt are external factors with an average of 3.69, followed by factors arising from debtors with an average of 3.31 and factors caused by banks were averaged 2.74 as for problems and obstacles in repaying farmers credit card debt of clients, it was found that the factor caused by the debtor was not using the farmers credit card by themselves. The internal factor of the bank is that the details of the bank's repayment are not clear causing clients to not understand the terms of repayment. There is no contact between the bank and the debtor, this causes the customer to not know the amount of debt that must be paid because they have not received the repayment notice
and the bank's repayment schedule does not match the source of income, for external factors (environment) is the low price of agricultural products.