The Model of Internal Quality Assurance Management in the Schools under Office of the Private Education Pattani Province

Abstract

     The objectives of this research were: 1) to study the conditions and patterns of internal quality assurance management, and 2) to develop a model for internal quality assurance management for schools under the Pattani Provincial Private Education Office. The research was conducted in two phases. Phase 1 involved reviewing documents and related research on internal quality assurance management in educational institutions to identify key issues for interviews and to collect qualitative data. The research instrument was a semi-structured interview conducted with 11 informants. Data were analyzed using content analysis to develop a conceptual framework and draft the model. Phase 2 involved submitting the draft model of internal quality assurance management to three experts for validation through in-depth interviews. The validated model was then examined using empirical data. The questionnaire achieved a content validity index ranging from 0.67 to 1.00 and a reliability coefficient of .993. The finalized model was implemented with a sample of 160 participants. The statistics used for data analysis were mean and standard deviation.

     The research findings revealed that:1)The conditions and patterns of internal quality assurance management for schools under the Pattani Provincial Private Education Office consisted of two components: Part 1: Internal quality assurance management process Part 2: Success conditions 2) The internal quality assurance management model for schools under the Pattani Provincial Private Education Office consists of the following components: 1. Internal Quality Assurance Process of Educational Institutions 1.1 Setting educational standards, goals, and performance indicators of the institution 1.2 Developing the educational management development plan of the institution 1.3 Implementing the educational management development plan 1.4 Evaluating and monitoring internal educational quality within the institution 1.5 Following up on operational results to improve the institution in accordance with educational quality standards 1.6 Preparing the institution’s self-assessment report(SAR) 1.7 Continuously improving educational quality, based on the PDCA (Plan–Do–Check–Act) management cycle 2) Success Conditions 2.1 Administrators collaborate with supervising agencies in supervision, monitoring, and ongoing evaluation of the internal quality assurance process. 2.2 Administrators demonstrate strong leadership Administrators build awareness among teachers and staff regarding responsibility and teamwork. 2.3 Administrators provide adequate budgetary support. 2.4 Administrators encourage personnel to gain knowledge and understanding of internal quality assurance and to engage in continuous self development. 2.5 Administrators promote teamwork. 2.6 Administrators encourage participation from all stakeholders in implementing internal quality assurance processes. The empirical data review indicated that the overall results and each aspect were rated at a high level.