The Satisfaction Study of Special Program Students on the Service of the Office of Academic Resource and Information Technology, Surindra Rajabhat University

Abstract

This research aims to 1) study the satisfaction of Special Program Students on the Service of the Office of Academic Resource and Information Technology, Surindra Rajabhat University. 2) compare the satisfaction of special program students classified by gender, year level and faculty and 3) study the problem, obstacles and suggestions. The sample group was 229 special students from Surindra Rajabhat University. The research tool was a questionnaire. Statistics used in data analysis were percentage, frequency, mean, standard deviation, Content Analysis, Independent t-test and One Way ANOVA.

         The research results found that

            The special program students were mostly Female, aged 20-30 years old, third year, Faculty of Humanities and Social Sciences, personal business career, The frequency of using the service 1-2 times per month, most service days are Saturdays, the purpose of use is to research information, the duration of each use of the service is 1-2 hours and the person who uses the service is a friend.

          The satisfaction of Special Program Students on the Service of the Office of Academic Resource and Information Technology, Surindra Rajabhat University at a high level of satisfaction.

         Special Program Students from different faculties had different levels of satisfaction. Statistically significant at the .05 level.

         Problems, Obstacles and Suggestions The most common is There are not enough computers available.