Digital Literacy Knowledge and Skills in the New Normal of the Staff of the Central Library of Ramkhamhaeng University

Abstract

The objective of research were (1) to study the knowledge skills in the New Normal of the Staff of the Central Library of Ramkhamhaeng University (2) to study compare the knowledge skills of digital technology in the New Normal of the Staff of the Central Library of Ramkhamhaeng University (3) to study the guidelines for developing knowledge skills in digital technology in the New Normal of the Staff of the Central Library of Ramkhamhaeng University. The sample consisted of the Central Library Ramkhamhaeng University, 103 people were asked to compare the measurement  tables of  Krejcie & Morgan. The research tool use questionnaires for collecting data and data analysis process use frequency distribution method. and the calculation for percentage data were analyzed in part 2 and part 3. The mean ( )  and the standardized result (SD) were analyzed to determine the mean score from the level accept.

The research, is found that the Staff of the Central Library Most of the respondents were aged between 30-39 years old 37.86 percent followed by aged between 40-49 years old 29.13 percent and aged between 50-60 years old 17.48 percent respectively. Most of the staff from the Information Services Section answered the questionnaire 26.21 percent, followed by Office of the Secretary 24.27 percent and the Staff from Library of Bang-na Campus Department 17.48 percent. The device that is most used to access digital technology of the Staff is Desktop personal computer 37.85 percent, followed by smartphones 34.26 percent and used notebooks.  17.93 percent. The usage frequency of digital technology of the Staff of the Central Library of Ramkhamhaeng University 7-9 hours/day, 33.01 percent, followed by 4-6 hours/ day, 31.07 percent, and 10-12 hours/day, 17.47 percent.

         The research result showed that The Staff had knowledge skills, understanding and use of digital technology at a high level, with an overall average (= 4.09) It was found the Staff can choose to use social media such as Facebook, Twitter, Instagram, YouTube, and Tiktok correctly and appropriately to communicate (= 4.34) This was followed by The Staff having a decent access to Internet resources (= 4.33) and The Staff were able to create, move, copy, configure files. Organize files/files on USB/Flash Drive or any online space. and can use the data file correctly (= 4.32) respectively. From the comparison of personnel knowledge and skills in technology, it was found that the Staff of the Central Library Ramkhamhaeng University with different genders knowledge and skills in digital technology are no different. And the Staff of the Central Library of Ramkhamhaeng University under different departments has knowledge and skills in digital technology in The New Normal  significantly different. the Staff of the Central Library of Ramkhamhaeng University with different educational backgrounds have knowledge and skills in digital technology in the New Normal of the Staff no difference. The results of the research can be used to develop the potential, knowledge and skills of digital technology of the Staff of the Central Library of Ramkhamhaeng University.