Brand Personality: Conceptualization and Measurement
Keywords:
brand personality, brand personality concept, brand personality scaleAbstract
The brand personality studies in consumer and marketing research can be considered as still lacking consistency and unsystematic. Most of the studies in the brand personality literature has concentrated on creating, replicating, and advancing the applications of brand personality scales in different settings and contexts. This study critically reviews the development of brand personality concept and thoroughly examines related research studies and findings in the literature over decades. There is a debate on the conceptualization of brand personality as to what the brand personality really is. It also appears that the standardized brand personality scales used across studies are significantly different in terms of the personality dimensions, which vary greatly across product and service categories and in different countries and cultures.
References
Aaker, D. A. (1996). Measuring brand equity across products and markets. California management review, 38(3).
Aaker, J. L. (1997). Dimensions of brand personality. Journal of marketing research, 347-356.
Aaker, J. L., Benet-Martinez, V., & Garolera, J. (2001). Consumption symbols as carriers of culture: A study of Japanese and Spanish brand personality constucts. Journal of personality and social psychology, 81(3), 492.
Ahmad, A., & Thyagaraj, K. S. (2017). An empirical comparison of two brand personality scales: Evidence from India. Journal of Retailing and Consumer Services, 36, 86-92.
Austin, J. R., Siguaw, J. A., & Mattila, A. S. (2003). A re-examination of the generalizability of the Aaker brand personality measurement framework. Journal of Strategic Marketing, 11(2), 77-92.
Azoulay, A., & Kapferer, J. N. (2003). Do brand personality scales really measure brand personality? Journal of brand management, 11(2), 143-155.
Batra, Rajeev, Lehmann, D. R., & Singh, D. (1993). The brand personality component of brand goodwill: Some antecedents and Consequences. In Brand Equity and Advertising. Aaker, D. A. and Biel, A., eds. Hillsdale, NJ: Lawrence Erlbaum Associates.
Bellenger, D. N., Steinberg, E., & Stanton, W. W. (1976). Congruence of store image and self image as it relates to store loyalty. Journal of retailing, 52(1), 17-32.
Bosnjak, M., Bochmann, V., & Hufschmidt, T. (2007). Dimensions of brand personality attributions: a person-centric aproach in the German cultural context. Social Behavior and Personality: an international journal, 35(3), 303-316.
Brown, D. E. (1991). Human universals (p. 118). New York: McGraw-Hill.
Caprara, G. V., Barbaranelli, C., & Guido, G. (2001). Brand personality: How to make the metaphor fit? Journal of economic psychology, 22(3), 377-395.
Chaplin, L. N., & Roedder John, D. (2005). The development of self-brand connections in children and adolescents. Journal of consumer research, 32(1), 119-129.
Chu, S. C., & Sung, Y. (2011). Brand personality dimensions in China. Journal of Marketing Communications, 17(3), 163-181.
Churchill Jr, G. A. (1979). A paradigm for developing better measures of marketing constructs. Journal of marketing research, 64-73.
Clancy, D., & O'Loughlin, D. (2002). Identifying the ‘energy champion’: A consumer behaviour approach to understanding the home energy conservation market in Ireland. International Journal of Nonprofit and Voluntary Sector Marketing, 7(3), 258-270.
Crask, M. R., & Laskey, H. A. (1990). A positioning-based decision model for selecting advertising messages. Journal of Advertising Research, 30(4), 32-38.
Davies, G., Chun, R., da Silva, R. V., & Roper, S. (2004). A corporate character scale to assess employee and customer views of organization reputation. Corporate reputation review, 7(2), 125-146.
d'Astous, A., & Levesque, M. (2003). A scale for measuring store personality. Psychology & Marketing, 20(5), 455-469.
Dolich, I. J. (1969). Congruence relationships between self-images and product brands. Journal of Marketing Research, 80-84.
Esmaeilpour, M., & Hoseini, M. (2017). Explaining the impact of service quality on identity and brand personality. Polish Journal of Management Studies, 16(2), 88-98.
Evans, F. (1968). Automobiles and Self Imagery: Comment. Journal of Business, 41 (October), 445-459.
Ferrandi, J. M., Valette-Florence, P., & Fine-Falcy, S. (2015). Aaker’s brand personality scale in a French context: a replication and a preliminary test of its validity. In Proceedings of the 2000 academy of marketing science (AMS) annual conference (pp. 7-13). Springer, Cham.
Fournier, S. (1998). Consumers and their brands: Developing relationship theory in consumer research. Journal of consumer research, 24(4), 343-373.
Geuens, M., Weijters, B., & De Wulf, K. (2009). A new measure of brand personality. International Journal of Research in Marketing, 26(2), 97-107.
Gilmore George, W. (1919). Animism. Boston: Marshall Jones Company.
Glinska, E., & Kilon, J. (2014). Desired dimensions of place brand personality, included in advertising slogans of Polish towns/cities. Economics and management, 19(3), 258-266.
Hosany, S., Ekinci, Y., & Uysal, M. (2006). Destination image and destination personality: An application of branding theories to tourism places. Journal of business research, 59(5), 638-642.
Kapferer, J-N. (1992). Strategic Brand Management, Free Press; New York, NY and Kogan Page London.
Kassarjian, H. H. (1971). Personality and consumer behavior: A review. Journal of marketing Research, 409-418.
Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. The Journal of Marketing, 1-22.
Khan, S., & Ahmed, M. (2018). Understanding Brand Personnality Framework Through the Lens of Saudi Arabia. 2018 Winter AMA Proceeding.
Khandai, S., Agrawal, B., & Gulla, A. (2015). Brand personality scale: how do Indian consumers interpret the personality dimensions? Asian Academy of Management Journal, 20(1), 27.
Kim, C. K., Han, D., & Park, S. B. (2001). The effect of brand personality and brand identification on brand loyalty: Applying the theory of social identification. Japanese psychological research, 43(4), 195-206.
King, S. (1970). What is a Brand. London; J. Walter Thompson.
Levy, S. J. (1959). Symbols for sale. Harvard business review.
Malhotra, N. K. (1981). A scale to measure self-concepts, person concepts, and product concepts. Journal of marketing research, 456-464.
Martineau, P. (1958). The personality of the retail store.
McCracken, G. (1986). Culture and consumption: A theoretical account of the structure and movement of the cultural meaning of consumer goods. Journal of consumer research, 13(1), 71-84.
McCracken, G. (1989). Who is the celebrity endorser? Cultural foundations of the endorsement process. Journal of consumer research, 16(3), 310-321.
Milas, G., & Mlačić, B. (2007). Brand personality and human personality: Findings from ratings of familiar Croatian brands. Journal of Business Research, 60(6), 620-626.
Neto, A. P., de Silva, E. A. L., Ferreira, L. V. F., & Araújo, J. F. R. (2020). Discovering the sustainable hotel brand personality on TripAdvisor. Journal of Hospitality and Tourism Technology, 11(2), 241-254.
Norman, W. T. (1963). Toward an adequate taxonomy of personality attributes: Replicated factor structure in peer nomination personality ratings. Journal of Abnormal and Social Psychology, 66, 574- 583.
Ogilvy, D. (1983). Confessions of an advertising man. New York: Dell.
Okazaki, S. (2006). Excitement or sophistication? A preliminary exploration of online brand personality. International Marketing Review, 23(3), 279-303.
Plummer, J. T. (1985). Brand personality: A strategic concept for multinational advertising. In Marketing educators' conference (pp. 1-31). New York: Young & Rubicam.
Plummer, J. T. (2000). How personality makes a difference. Journal of advertising research, 40(6), 79-83.
Romero, T., & de la Paz, M. (2012). Dimensions of brand personality in Mexico. Global Journal of Business Research, 6(5), 35-47.
Rutter, R., Chalvatzis, K. J., Roper, S., & Lettice, F. (2018). Branding instead of product innovation: a study on the brand personalities of the UK's electricity market. European Management Review, 15(2), 255-272.
Schade, M., Piehler, R., & Burmann, C. (2014). Sport club brand personality scale (SCBPS): A new brand personality scale for sport clubs. Journal of Brand Management, 21(7-8), 650-663.
Smit, E. G., Van den Berge, E., & Franzen, G. (2003). Brands are just like real people. Branding and advertising, 22-43.
Sung, Y., Choi, S. M., Ahn, H., & Song, Y. A. (2015). Dimensions of luxury brand personality: Scale development and validation. Psychology & Marketing, 32(1), 121-132.
Sung, Y., & Tinkham, S. F. (2005). Brand personality structures in the United States and Korea: Common and culture‐specific factors. Journal of consumer psychology, 15(4), 334-350.
Venable, B. T., Rose, G. M., Bush, V. D., & Gilbert, F. W. (2005). The role of brand personality in charitable giving: An assessment and validation. Journal of the academy of marketing science, 33(3), 295-312.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2020 NIDA Business School, National Institute of Development Administration.
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.