The Development and Evaluation of Cosmetics ManufacturingOrder System

บทคัดย่อ

         This paper discussed a web-based application of cosmetics manufacturing order system aiming to 1) study, analyze, and design the Cosmetics Manufacturing Order System; 2) develop the system; and 3) evaluate the users’ satisfaction by focusing on a current manufacturing order system for cosmetics so as to improve the existing work system in an offline format to be able applicable online via the internet. Research methodologies consisted of problem formulation, system analysis, program design, system development, users’ satisfaction assessment, and system manual preparation. The program was developed in a web application form with the computer languages, such as PHP, HTML, CSS, JavaScript, and Bootstrap 5.0 applying MySQL as database.  There were three groups of the system users, including: business owners, membership customers, and general customers. The findings revealed that the system related users were able to manage details information on cosmetic products (Formula Characteristics, Product Highlights); they were able to add, view, delete, and edit information of membership customers, products, product types, product formulations; they were able to order product production, notify payment for production orders and shipping information; and they were able to issue reports and access reports related. In relation to the overall system performance evaluation by 5 experts, it showed that the system was at a high level (x̅ =3.75, S.D.=0.66), whereas the overall satisfaction evaluation from 30 users was at very high level too (x̅=4.49, S.D.= 0.27). Thus, the system could practically function and respond to the needs of users well.