Journal of Technical and Engineering Education

Essential Competencies for Supervisors of Food and Beverage Services in Hotels in the Province of Chiang Mai

2023-12-07T09:14:33+07:00

The objective of this study was to investigate the competencies required for the food and beverage service supervisor position at hotels in Chiang Mai Province. The study's population consisted of food and beverage managers working in four-star hotels or above in Chiang Mai Province. All participants were selected from the list of 25 four-star hotels or above that have signed a memorandum with Chiang Mai Vocational College. The research tools which included a competency questionnaire with a 5-point rating scale and a structured interview received a reliability score of 0.85. The data were analyzed by using statistics including percentage, mean, standard deviation, and content analysis. The results of the study revealed that general and core competencies were required for hotel services at the highest level. Performance competencies were necessary at the highest level in all aspects. The top three important competencies were as follows: 1) Human resource development competencies which consisted of the most important sub-competencies: developing procedures to evaluate employee performance, planning to review employee performance, and evaluating employee performance, 2) Competencies for customer service, sales, and marketing which included the most necessary sub-competencies: organizing effective work system, developing and carrying out business plan as well as planning for promotional activities or campaigns, and 3) Management and leadership competencies which included the most important sub-competencies: providing good human resource management models, regular inspection of operations in the workplace and quality management for various services provided to customers/guests.

Application of QR Codes to store equipment information to provide results-oriented education learning

2023-09-26T09:33:19+07:00

This research aims to: 1. develop a system for collecting information on durable articles using QR codes, 2. evaluate the usability efficiency of the commodity storage system with a QR code, and 3. find the satisfaction of users of the commodity storage system with a QR code. The population and samples in this research were divided into two groups within the College of Industrial Technology at King Mongkut's University of Technology North Bangkok. The first group is made up of information technology experts. They were selected by a specific method of three people to evaluate the developed system. The second group is system users, which consist of department staff, materials scholars, and lecturers. The system users will be selected by a specific method of 30 people to try out and find satisfaction after using the system. The tool for data collection was a 5-point estimation scale questionnaire, and the research findings were analyzed using frequency, percentage, mean, and standard deviation to assess the quality and satisfaction of users of the developed system. A case study of this research is computer-type educational equipment for the fiscal year 2020, with a total of 265 items. The results of this research can be divided into three parts. The first part is QR code design, the overall mean was 4.76, and the highest quality level. In the second part, information on durable articles included an overall mean of 4.89, and the highest quality level. The last part is the effect of use, which has the results of the overall mean equal to 4.91, and the highest level. The results of the analysis of opinions about satisfaction with the system are divided into three aspects. The first part is QR code design, the average overall satisfaction was 4.65, and the highest level of satisfaction. In the second part, information on durable articles included an overall average of satisfaction in the knowledge of commodity information at 4.56, and the highest level of satisfaction. The last part is an overview of the results in the form of mean and standard deviation. There was an overall average of satisfaction in terms of overall usage results of 4.70, and the highest level of satisfaction. From the research results obtained, it can be concluded that the development of storing educational materials by QR code for a case study of computer-type educational materials for fiscal year 2020 is a system that helps store the equipment of the department. Which allows practitioners to conveniently and quickly check the status of the inventory list, facilitate the annual inspection of the inventory, report inspection results quickly and accurately, and access information on equipment easily and conveniently to department staff, materials scholars, and lecturers using the system. Furthermore, the development of storing educational materials by QR code is also a good approach for other agencies that can use the QR code storage system for their work.

Creation and Efficiency Determination of a Modular Refrigeration and Air Conditioning Practice Set According to the National Skilled Labor Standards

2023-11-06T13:08:16+07:00

The objectives of this research were (1) to create a modular refrigeration and air- conditioning training kit in accordance with the National Skill Standards; (2) to determine teaching efficiency using modular refrigeration and air-conditioning practice kits; and (3) to study students' satisfaction with teaching and learning from the use of modular refrigeration and air conditioning training units in accordance with the National Skill Standards. The collected data were from a sample group of high school students: 21 students using a specific selection method. The tools used to collect data consisted of 1) the refrigeration and air conditioning training kit created by the researchers; 2) the quality assessment of the refrigeration training system; 3) the knowledge test and performance assessment; and 4) the questionnaire of students' satisfaction with the refrigeration and air- conditioning training set. The results showed that the quality was very good ( = 4.68, S.D. = 0.40) in accordance with the National Skill Standards. The efficiency of teaching using modular cooling and air-conditioning practice was 84.56 and post-test score was 82.37 percent, which was higher than the prescribed criteria for effectiveness at 80/80. The students' satisfaction with teaching and learning from the use of modular cold and air-conditioning training kits was at a highest level ( = 4.61, S.D. = 0.51) of the National Skill Standards. Lastly, the results of the National Skill Standards students who have learned using the modular refrigeration and air conditioning training set created accounted for 95.24 percent.

Development and Training of User Interface Training Kit for Smart Farm Control System

2023-11-10T10:33:44+07:00

This research aims to 1) develop a user interface for a smart farm control system, 2) evaluate the performance of a user interface for a smart farm control system, and 3) study satisfaction with the use of user interfaces for smart farm control systems. The design of this coordination device will control devices, including temperature and humidity sensors, light sensors, and soil moisture sensors. It uses an ESP32 microcontroller board to control the work and processes the values received from the sensors to control the work of a relay that acts as an on-off switch for electrical equipment and displays the results on the LCD screen where control conditions can be set. Then, they were used to train a sample of 35 people from the Pu Sawan community, Phetchaburi Province. The results found that 1) the user interface for the smart farm control system can display temperature measurement results, relative humidity, soil moisture, and lighting. Including setting the operating conditions of electrical equipment and lights to indicate the operating status of the equipment within specified limits, 2) evaluating the performance of the user interface for the smart farm control system by taking readings from the sensor devices against the conditions set on the ESP32 microcontroller board. There were no deviations in the operation of the electrical equipment, and the overall quality of the tool is at a high level ( X= 4.44, S.D. = 0.73), and 3) the Pu Sawan community that received the training was satisfied with the overall use at the highest level ( X= 4.55, S.D.= 0.73). Therefore, it can be concluded that the user interface for smart farm control systems can be optimized.

The Development of Practical Set for PLC Programming to Control a Pneumatic System

2023-11-08T12:24:59+07:00

This research is to develop the teaching and learning of PLC programming for control of pneumatic systems. The research steps are as follows: Step 1: Develop a practice set for programming PLCs to control pneumatic systems, starting with studying the details of the course content and designing a practice set. This research has designed a set of workpiece handling equipment and provided the materials used to create a practice set. Then proceeded to create a practice set and teaching materials for a PLC programing practice set. After that, the developed practice set was given to a sample group of 15 experts to evaluate its appropriateness. The results of research found that the developed PLC programming practice set and teaching materials were suitability at a high level. Step 2 Evaluate efficiency in teaching and learning for PLC programing to control pneumatic systems. The researcher took the developed PLC programming practice set and tested it with a purposive sampling group of 23 third-year mechanical engineering students, Faculty of Technical Education, Rajamangala University of Technology Thanyaburi. The result research was found that the efficiency of teaching and learning was effective 84.96/82.40, which shows that the practice set can be used in teaching and learning effectively.